Privacy Policy

This privacy policy explains how HOMEASSIST® handles personal information provided through this website.

Who We Are

HOMEASSIST® is a trading style of ATH Ltd, registered in England and Wales (Company No. 06880527).

Information We Collect

If you contact us using the enquiry form on this website or by email or telephone, we may collect personal information including your name, telephone number, email address and the details of your enquiry.

We only collect personal data that you voluntarily provide when contacting us or requesting information about services.

How We Use Your Information

Information submitted through this website is used solely for the purpose of responding to enquiries, providing information about services, or assisting with property repair, maintenance or installation requests.

We do not sell, rent or distribute personal data to third parties.

Cookies

This website uses essential cookies to ensure that the website functions correctly. With your consent, we may also use Google Analytics cookies to help us understand website traffic and improve our services. Google Analytics cookies are only set if you accept analytics cookies via the cookie banner.

You can accept or reject analytics cookies at any time using the cookie banner. You may also control or disable all cookies through your browser settings.

Google Analytics

If you accept analytics cookies, we use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve the site and our services. Google Analytics does not identify individual users. For more information, see How Google uses information from sites or apps that use our services.

Data Retention

We retain personal information only for as long as necessary to respond to enquiries or provide services requested by website users.

Third-Party Services

This website may use third-party services to process enquiries submitted via contact forms. These services process personal data solely for the purpose of delivering enquiries to us.

Your Rights

Under applicable data protection laws, you may have the right to request access to personal data we hold about you, request corrections, or request that your personal data be deleted.

Contact

If you have any questions regarding this privacy policy or the handling of personal data, you may contact us at:

HOMEASSIST®
Email: info@homeassistservices.co.uk
Telephone: 0800 719719