Emergency property response
Urgent help to protect and secure your home.
Storm damage, broken glazing and sudden roof damage may need prompt attention. Tell us what has happened and we’ll check our approved contractor network for local availability.
Emergencies we can assess
- Sudden roof leaks
- Storm-damaged roofing
- Broken windows
- Unsafe glazing
- Damage leaving the property exposed
- Urgent boarding up
- Unsafe internal damage
- Weather-related damage
Before you call
Keep away from broken glass, unstable ceilings and loose roofing materials. Do not climb onto a roof. If there is immediate danger to life or a fire, leave the property and call 999.
01
What happened?
Tell us the cause of the damage if known.
02
What is at risk?
Is the property unsafe, insecure or open to the weather?
03
Where is it?
Describe the affected area and your postcode.